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7 sections ~7 min read DPDP Act 2023 compliant Updated April 2026
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By accessing or using TestMacher ("the Platform"), you agree to be bound by these terms. If you do not agree, please do not use the Platform.

1.1 About the Service #

TestMacher is a web-based tool that helps educators create, manage, and export customised question papers. The service is operated from India and governed by Indian law.

1.2 Eligibility #

You must be at least 18 years old, or use the Platform under the supervision of a parent, guardian, or authorised school administrator. By creating an account, you represent that the information you provide is accurate.

1.3 Your Account #

You are responsible for maintaining the confidentiality of your login credentials. Notify us immediately at [email protected] if you suspect unauthorised access to your account.

1.4 Content Ownership #

Questions and papers you create remain your intellectual property. By uploading content, you grant TestMacher a non-exclusive licence to store, process, and display it in order to operate the service. Questions you add to the question bank may be made available to other registered users to build their own papers — see the Copyright & DMCA section for the full licence terms. We never sell your content, and we do not share your account details or private data with third parties for their own purposes.

1.5 Acceptable Use #

You agree not to:

  • Upload content that infringes on others' copyrights or intellectual property
  • Use automated scripts or bots to access the Platform
  • Resell, redistribute, or sublicence access to the Platform or generated papers
  • Attempt to reverse-engineer, decompile, or tamper with the Platform

1.6 Payments #

Your first 6 question papers are free. Additional papers require a one-time purchase (not a subscription). All payments are processed securely through Razorpay and are subject to the Refund Policy below. Prices are listed in Indian Rupees (₹) and are inclusive of applicable taxes.

1.7 Account Suspension #

We reserve the right to suspend or terminate accounts that violate these terms, engage in fraudulent activity, or abuse the Platform. We will make reasonable efforts to notify you before taking action unless the violation poses an immediate risk.

1.8 Limitation of Liability #

TestMacher is provided "as is." We do not guarantee uninterrupted or error-free service. To the maximum extent permitted by law, our total liability is limited to the amount you paid to us in the 12 months preceding the claim.

1.9 Governing Law & Disputes #

These terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Delhi.

1.10 Changes to Terms #

We may update these terms from time to time. Material changes will be communicated via email or a notice on the Platform. Continued use after changes constitutes acceptance.

This policy explains how TestMacher collects, uses, and protects your personal data in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and applicable Indian law.

2.1 Data We Collect #

  • Account data: Name, email address, school name, city name — collected at signup
  • Content data: Questions, papers, and images you create or upload
  • Payment data: Transaction IDs and plan details — card/UPI details are handled entirely by Razorpay and never stored on our servers
  • Usage data: Pages visited, features used, browser type — collected via cookies for analytics

2.2 Purpose of Collection #

We use your data to: deliver the service (creating and exporting papers), process payments, provide customer support, improve the Platform, and send essential transactional emails (welcome email, password reset). We do not send marketing emails without your consent.

2.3 Data Sharing #

We do not sell, rent, or trade your personal data. We share data only with:

  • Razorpay — for payment processing (PCI-DSS Level 1 certified)
  • Cloudflare Turnstile — for bot protection at login/signup
  • Law enforcement — only when required by a valid court order

2.4 Data Storage & Retention #

Your data is stored on secure servers. Account data is retained for as long as your account exists. If you delete your account, personal data is removed within 30 days, except where retention is required by law (e.g., payment records for tax purposes — retained for 7 years).

2.5 Your Rights (DPDP Act 2023) #

As a data principal, you have the right to:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Erasure: Request deletion of your data (subject to legal retention obligations)
  • Withdraw consent: Withdraw consent for optional data processing at any time

To exercise these rights, email [email protected] with the subject line Data Request. We will respond within 30 days.

2.6 Cookies #

We use essential cookies for session management (login) and CSRF protection. We may use analytics cookies to understand usage patterns. You can disable non-essential cookies in your browser settings.

2.7 Children's Privacy #

TestMacher is intended for use by educators. If we learn that a child under 18 has provided personal data without parental consent, we will delete it promptly. Parents or guardians may contact us at [email protected].

3.1 Digital Delivery #

TestMacher delivers digital content (question paper creation credits) instantly upon successful payment. Since the service is consumed immediately, purchases are generally non-refundable.

3.2 When Refunds Are Issued #

  • Payment charged but credits not received: If a technical failure prevents papers from being added to your account, we will either credit your account or issue a full refund.
  • Duplicate payment: If you are charged twice for the same plan, the duplicate charge will be refunded in full.
  • Service unavailability: If the Platform is unavailable for more than 48 consecutive hours and you are unable to use purchased credits, a pro-rata refund may be issued.

3.3 How to Request a Refund #

Email [email protected] within 7 days of the transaction with your payment ID and a description of the issue. Approved refunds are processed within 5–7 business days to the original payment method.

3.4 Cancellation #

Since TestMacher uses one-time purchases (not subscriptions), there is no recurring billing to cancel. Unused paper credits do not expire and remain in your account indefinitely.

TestMacher is a digital-only service. No physical goods are shipped.

  • Delivery method: Paper creation credits are added to your account instantly upon successful payment.
  • Delivery time: Immediate (within seconds of payment confirmation).
  • Access: Credits are accessible by logging into your TestMacher account at testmacher.com.
  • Delivery failure: If credits are not reflected within 15 minutes, please check your Payment History page or contact [email protected].

5.1 Free Tier #

Every new account receives 4 free question papers. No credit card or payment is required.

5.2 Paid Plans #

After using free credits, you can purchase additional papers. Plans and prices are displayed on the Select Plan page. All prices are in Indian Rupees (₹) and are inclusive of GST and all applicable taxes.

5.3 No Subscriptions #

All purchases are one-time. There are no recurring charges, auto-renewals, or hidden fees. You buy credits when you need them.

5.4 Price Changes #

We reserve the right to change pricing at any time. Changes will not affect credits already purchased. Updated prices will be reflected on the pricing page before any new purchase.

6.1 Your Content #

You retain ownership of all questions and content you upload. By uploading content to TestMacher, you grant TestMacher a non-exclusive, royalty-free, worldwide licence to store, display, distribute, and use your uploaded questions within the TestMacher platform — including making them available to other registered users of the service for the purpose of building question papers. This licence exists only for the operation of TestMacher and does not transfer ownership of your content to us.

6.2 Reporting Infringement #

If you believe content on TestMacher infringes your copyright, send a notice to [email protected] with the subject line Copyright Notice including:

  • The URL or description of the infringing content
  • Proof of your ownership (registration, original work, etc.)
  • Your full name and contact information
  • A statement that you have a good faith belief the use is not authorised

We will investigate and respond within 7 business days. Infringing content will be removed promptly.

6.3 Counter-Notice #

If you believe your content was wrongly removed, you may submit a counter-notice to the same email address with an explanation of why the content is not infringing.

For any questions, concerns, or requests related to these policies:

For data-related requests (access, correction, deletion), please include Data Request in the subject line.

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